Support Article

Initial focus after opening work objects is not consistent

SA-63864

Summary

On opening a work object initial focus is placed on either the first editable item or on the header, if no actionable item is present. The focus should be placed on the header irrespective of the type of work object opened.

Error Messages

Not Applicable.

Steps to Reproduce

Log in to the application
Configure work objects with editable and non-editable fields
Use pyActionArea in the Perform Harness
Run the flow

Root Cause

If pyActionArea is present in the Document Object Model (DOM), the focus is placed on the first editable element (input, text area, select), inside the action area if it is not a 'required' field. If such an element is not present, the focus moves to the first element of the page as determined by the browser.

Resolution

Perform the following local-change:

Use pyCaseActionArea from the UI-Kit.

Alternatively, replace pzActionAreaContent in pyCaseActionArea with the FlowActionSimple_HTML section.