Intent task re-added on opening Interaction case each time
On reopening an Interaction case, an Intent task is added automatically.
Steps to Reproduce
- Create a case such that it is configured to auto-launch a task.
- Close and reopen the Interaction. The Intent task is relaunched.
A defect in Pegasystems’ code or rules.
Auto-launch must occur only when the Interaction is created and not when the interaction is opened each time.
Additionally, the two rules below do not save due to tight Validation rules after another hotfix made the reference in the Pages and Classes tab of 'D_Interaction' illegal.
0% found this useful