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InterruptedException: Requestor has been destroyed or recycled

SA-66051

Summary



Error generated in the logs and system performance degrades.


Error Messages



[-bio-17014-exec-7618] [STANDARD] [<RULESET>:<RULESETVERS>] (ngineinterface.service.HttpAPI) ERROR <IPHOSTNAME>|<IPADDRESS>  - <IPADDRESS>: com.pega.pegarules.pub.context.RequestorLockException
com.pega.pegarules.pub.context.RequestorLockException: PRRuntimeException
    at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1041)
    at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:860)
    at com.pega.pegarules.session.internal.engineinterface.service.NonBlockingAPI.postProcessRequestWithLock(NonBlockingAPI.java:282)

Caused by: java.lang.InterruptedException: Requestor has been destroyed or recycled 
    at com.pega.pegarules.session.internal.mgmt.PRRequestorImpl.lockAttempt(PRRequestorImpl.java:999)
    at com.pega.pegarules.session.internal.PRSessionProviderImpl.getLockOnRequestor(PRSessionProviderImpl.java:1404)
    at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1024)
    ... 42 more



Steps to Reproduce



Unknown


Root Cause



Data in the log file indicated that the database PARENT and CHILD Save operations failed. This occurred because the MERGE INTO statement (batch processing) did not consider WHICH case was inserted or updated first. That is, the order of CASE persistence to the database (using the MERGE INTO statement) was non-deterministic.


Resolution



Perform the following local-change:

Disable the MERGE INTO statement using the following updates to the Process Commander prconfig.xml settings:


<env name="classmap/usemergestatement" value ="false" />
<env name="database/batchupdates" value="-1" />

Published October 10, 2018 - Updated December 2, 2021

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