Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

.InvalidStreamError: Invalid clipboard stream detected in module

SA-31570

Summary



Archive purge fails to process after rescheduling.

Error Messages



**Date and time**,123 [ PegaRULES-Batch-2] [ STANDARD] [ ] [ ICFW:01.17.04] ( internal.util.ExportImpl)
ERROR .BEE|JMS|ZZZWorkInventory|pyStartCase|CreateNewWork|A531DB71EC82FACEB7944966AEBC08BFB - A problem
occurred during export.
com.pega.pegarules.pub.clipboard.PegaArchiveException: Invalid clipboard stream detected in module
PegaArchiveException.ParFile. Reason: putPage(ClipboardPage, int)
From: (B776D9AD26AF79F17EC52E177D4E75D26)


Steps to Reproduce



Run the purge or archive wizard.

Root Cause



A defect in Pegasystems' code or rules: BLOB is not present in the history table and the column is of Date type. When the pzInskey is recalculated, the millisecond is rounded off and set to 000.
History Table has keys HISTORY-AAA-FW-BBBB-WORK AAA-FW-BBBB-WORK D-892655!20160210T214858.426 GMT, HISTORY-AAA-FW-BBBB-WORK AAA-FW-BBBB-WORK D-892655!20160210T214858.429 GMT, HISTORY-AAA-FW-BBBB-WORK AAA-FW-BBBB-WORK D-892655!20160210T214858.443 GMT, which becomes HISTORY-AAA-FW-BBBB-WORK AAA-FW-BBBB-WORK D-892655!20160210T214858.000 GMT during export.
Check the export. If the timestamp is wrong (computed key != existing key), set pxCreateDateTime with milliseconds from the pzInsKey when this occurs for History without BLOB.


Resolution



Apply HFix-29812.

Published January 2, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us