Support Article
"Inventory file collecting" feature does not work
SA-9790
Summary
"Inventory file collecting" feature does not work.
UI is hung and "Internet Explorer cannot display the webpage" error is shown.
Error Messages
N/A
Steps to Reproduce
N/A
Root Cause
According to site policy this environment does not have a direct access to the internet. So, hotfix catalog file cannot be obtained.
Resolution
The current hotfix catalog can be downloaded from https://pdn.pega.com/support/prpc-update-manager. The first link halfway down the page will download it.
Published June 12, 2015 - Updated October 8, 2020
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