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Support Article

Issue launching harness from a modal dialog



User is trying to launch harness from modal dialog. After the harness is loaded, the data is not present in the harness.

Error Messages

Not Applicable

Steps to Reproduce

1.On the dashboard portal we have configured a button on which flow action (modal dialog) is launched.
2.From modal dialog launch the harness with an activity, aslo the data need to display in the harness is set through the same activity.

Once the harness is loaded after the execution of activity, in tracer can see that pyWorkPage is properly populated with the harness data just before the “reloadsection” activity steps which refreshes the screen when the harness is loading.

The harness which loads does not load on the “pyWorkPage” that has the data populated in the activity steps, that is executed before the harness loads.

Root Cause

A defect in Pegasystems’ code or rules.

pyWorkpage is deleted from clipboard when user performs doUIAction.


Apply HFix-33999.

Description of Changes:

Skip deleting pyWorkpage if it is a primary page to fix the issue.

Published May 10, 2017 - Updated October 8, 2020

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