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Support Article

Issue with Modal dialog sizing when launched first time

SA-20032

Summary



User has upgraded from PRPC v6.3 SP1 to v7.1.8. On click of a button, a local action is launched in a modal dialog. When the button is clicked the first time, the modal dialog width is reduced and we have to resize it manually to see the section loaded. But on the 2nd click, the modal dialog appears correctly. 

Error Messages



Not applicable.

Steps to Reproduce



In 6.3.SP1:
1) On the click of a button, launch a modal dialog.
2) Create a RAP of the application.

In 7.1.8:
1) Import the RAP and run the application.
2) When the modal dialog is launched the first time, the width is reduced and we have to resize it manually to see the section loaded. But on the 2nd click, the modal dialog appears correctly. 


Root Cause



A defect in Pegasystems’ code or rules. 

Resolution



Perform the following local-change: 
1. Open the Harness

2. Navigate to Advanced tab.
3. Change the Document type to HTML5 Standards mode.
Suggest Edit

Published March 5, 2016 - Updated October 8, 2020

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