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Support Article

Issue with pxValidateURL, application hangs

SA-14600

Summary



When trying to configure attach a file functionality using OOTB attach file, and also trying to save the same file in sharepoint where attaching a URL, there are issues faced with pxValidateURL.

The regex in the edit validate rule returns an error when a URL has a space in it. (The application hangs when trying to attach a file name with spaces.)


Error Messages



Not Applicable


Steps to Reproduce



In the attachments tab of Case Manager portal, try to attach a document which has spaces in it (For example: abc def.txt).


Root Cause



pxValidateURL does not allow you to bypass the validation for blank space between file name which causes the issue.


Resolution



Substitute "%20: for spaces before a question mark, and a "+" for space characters after it. The file name should be encoded accordingly while generating the URL.
Suggest Edit

Published October 5, 2015 - Updated October 8, 2020

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