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Support Article

Issue with RD look & feel when included in section

SA-9739

Summary



User was using summary views earlier for their reports,as per the latest recommendation they started using report definitions.
They see difference in the run-time user interface generated for both the reports.
On including the Report Definition rule in section cell , the charts appear to be smaller than summary View rules. Also, the reports which are on the extreme right do not get re-sized in the browser.
They see this issue when they include multiple reports in a sequence in a section.
When the report definition is maximized from the portal they do not see this issue



Error Messages



No error message

ROOT CAUSE &

Resolution



The root cause of this problem is a defect in Pegasystems’ code/rules.

User has included charts in dynamic layouts and they do not support  horizontal scroll bar.


This issue is resolved through the following local change:

-    Increase the width of the charts or make the width as 100%.
-    Also, in the main section where we are inserting the charts use simple layouts( free form or smart).
Suggest Edit

Published June 12, 2015 - Updated October 8, 2020

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