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Support Article

Issue in Re-Indexing with Pega 7.1.7

SA-20529

Summary



Unable to search for anything unless old: prefix is used. When re-index is clicked, there is no action performed.
 

Error Messages



Not Applicable.


Steps to Reproduce



Search for any rule without old: prefix. 


Root Cause



Configuration Issue- The Node ID value in SMA should match with Node ID value in Search Landing Page.  

Also, Pega 7.1.7 and above versions will require WebSphere 7 ( AppServer)  with fix pack 25 or above. 


Resolution



Ensure that the Node ID value in System Management Application (SMA) is similar to the Search Host Index Node ID in the Search landing Page.

Also the application server should be compatible with the PRPC. 

Suggest Edit

Published March 5, 2016 - Updated October 8, 2020

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