Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Issue with saving SmartDispute_ALL, SmartDispute_Base appl rules



While saving latest versions of SmartDispute_ALL 06.15 application rule, developers encounter errors with respect to order of the rulesets.
This is the due to the pre-requisites defined in the PegaCardSdVisa:06-36-10 ruleset version.

Error Messages

This entry must appear above XXX in order to meet prerequisites.

Steps to Reproduce

  1. Open SmartDispute_ALL 06.15 Application rule.
  2. Ensure all the ruleset versions are available in the system.
  3. Without any changes to the order of the ruleset version, save it.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code or rules. 

The pre-requisites defined in the PegaCardSdVisa:06-36-10 ruleset version is causing the issue.


HFix-21643 is provided to resolve the issue.

Published April 16, 2015 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us