Support Article
Issue with saving SmartDispute_ALL, SmartDispute_Base appl rules
SA-8326
Summary
While saving latest versions of SmartDispute_ALL 06.15 application rule, developers encounter errors with respect to order of the rulesets.
This is the due to the pre-requisites defined in the PegaCardSdVisa:06-36-10 ruleset version.
Error Messages
This entry must appear above XXX in order to meet prerequisites.
Steps to Reproduce
- Open SmartDispute_ALL 06.15 Application rule.
- Ensure all the ruleset versions are available in the system.
- Without any changes to the order of the ruleset version, save it.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code or rules.
The pre-requisites defined in the PegaCardSdVisa:06-36-10 ruleset version is causing the issue.
Resolution
HFix-21643 is provided to resolve the issue.
Published April 16, 2015 - Updated October 8, 2020
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