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Support Article

Issue when loading external security jar files



After clearing the filesystem cache and restarting the JVM's on your multi-node system an error occurs when loading the security jar files. This issue occurs intermittently.

Error Messages

[4/7/15 17:37:59:897 EDT] 0000010a webapp E logServletError SRVE0293E: [Servlet Error]-[WebLDAP1]: java.lang.NoClassDefFoundError: com.<id> (initialization failure)

Steps to Reproduce

Clear Pega temp directory and restart JVMs.

Root Cause

Jar files containing classes to be used by Pega 7 need to be imported into Pega 7.


This issue is resolved through the following Local-change:

​Import the external jars into Pega 7.

Published January 31, 2016 - Updated October 8, 2020

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