Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Issues with ASYNC unauthenticated SOAP service invocation

SA-5246

Summary



You have an unauthenticated asynchronous SOAP service. At runtime it generates an error and fails to complete.

Error Messages



ERROR - Only authenticated client may start this activity: RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION PXRETRIEVEREPORTDATA #20140725T112827.598 GMT
com.pega.pegarules.pub.PRRuntimeException: Error: You lack access required to execute RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION PXRETRIEVEREPORTDATA #20140725T112827.598 GMT.
at com.pega.pegarules.session.internal.mgmt.Executable.updateStepStatusAndLog(Executable.java:787)
at com.pega.pegarules.session.internal.mgmt.Executable.activityProlog(Executable.java:719)
at com.pegarules.generated.activity.ra_action_pxretrievereportdata_f4e4aa367a33b0ea2d8ac061a41e5f7f.perform(ra_action_pxretrievereportdata_f4e4aa367a33b0ea2d8ac061a41e5f7f.java:52)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10265)
at com.pegarules.generated.activity.ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.step4_circum0(ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.java:370)
at com.pegarules.generated.activity.ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.perform(ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.java:123)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.runRule(DeclarativePageDirectoryImpl.java:1575)
at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.runLoadActivity(DeclarativePageDirectoryImpl.java:1114)
at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.loadAndReturnDeclarePage(DeclarativePageDirectoryImpl.java:776)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.loadAndReturnDeclarePage(ThreadPageDir.java:1528)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getRODeclarePage(ThreadPageDir.java:1085)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getOrLoadDeclarePage(ThreadPageDir.java:872)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getDirectPage(ThreadPageDir.java:786)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getDirectPage(ThreadPageDir.java:719)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getPageForAutoPopulate(ThreadPageDir.java:508)
at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.getPageForAutoPopulate(PRThreadImpl.java:550)
at com.pega.pegarules.data.internal.clipboard.PropertyDataPageWrapper.populateDataFromPage(PropertyDataPageWrapper.java:1145)
at com.pega.pegarules.data.internal.clipboard.PropertyDataPageWrapper.refresh(PropertyDataPageWrapper.java:940)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.attemptToOpenRuntimeKeyAssociation(ClipboardPropertyImpl.java:6306)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.checkAssociation(ClipboardPropertyImpl.java:6266)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getThis(ClipboardPropertyImpl.java:5107)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.getThis(ClipboardPropertyBase.java:1519)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.isVirtualProperty(ClipboardPropertyImpl.java:5725)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.resolveEmbeddedPages(PropertyReferenceImpl.java:1699)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.doGet(PropertyReferenceImpl.java:1320)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.get(PropertyReferenceImpl.java:787)
at com.pega.pegarules.session.internal.mgmt.Executable.setViaPropRef(Executable.java:9934)
at com.pega.pegarules.session.internal.mgmt.Executable.setViaPropRef(Executable.java:10010)
at com.pegarules.generated.activity.ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.step9_circum0(ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.java:1303)
at com.pegarules.generated.activity.ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.perform(ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.java:244)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10265)
at com.pegarules.generated.activity.ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.step21_circum0(ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.java:1952)
at com.pegarules.generated.activity.ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.perform(ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.java:414)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:721)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:602)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:884)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1192)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:930)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:829)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:617)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:991)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:532)
at java.lang.Thread.run(Thread.java:619)


Steps to Reproduce



Configure a soap service to use asynchronous mode.
Call an asynchronous SOAP based web service which eventually calls another activity with requires authentication checked.


Root Cause



The root cause of this problem is a defect in Pegasystems' code.  Changes to the authentication process omitted
the asynchronous mode case when a SOAP service that intended to not use authentication ends up calling a sub
activity that requires authentication.



Resolution



When authentication cannot be implemented then this issue is resolved through:
HFix-20515 Issues with ASYNC unauthenticated SOAP service invocation.

 
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us