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Issues with ASYNC unauthenticated SOAP service invocation

SA-5246

Summary



You have an unauthenticated asynchronous SOAP service. At runtime it generates an error and fails to complete.

Error Messages



ERROR - Only authenticated client may start this activity: RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION PXRETRIEVEREPORTDATA #20140725T112827.598 GMT
com.pega.pegarules.pub.PRRuntimeException: Error: You lack access required to execute RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION PXRETRIEVEREPORTDATA #20140725T112827.598 GMT.
at com.pega.pegarules.session.internal.mgmt.Executable.updateStepStatusAndLog(Executable.java:787)
at com.pega.pegarules.session.internal.mgmt.Executable.activityProlog(Executable.java:719)
at com.pegarules.generated.activity.ra_action_pxretrievereportdata_f4e4aa367a33b0ea2d8ac061a41e5f7f.perform(ra_action_pxretrievereportdata_f4e4aa367a33b0ea2d8ac061a41e5f7f.java:52)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10265)
at com.pegarules.generated.activity.ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.step4_circum0(ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.java:370)
at com.pegarules.generated.activity.ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.perform(ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.java:123)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.runRule(DeclarativePageDirectoryImpl.java:1575)
at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.runLoadActivity(DeclarativePageDirectoryImpl.java:1114)
at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.loadAndReturnDeclarePage(DeclarativePageDirectoryImpl.java:776)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.loadAndReturnDeclarePage(ThreadPageDir.java:1528)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getRODeclarePage(ThreadPageDir.java:1085)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getOrLoadDeclarePage(ThreadPageDir.java:872)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getDirectPage(ThreadPageDir.java:786)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getDirectPage(ThreadPageDir.java:719)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getPageForAutoPopulate(ThreadPageDir.java:508)
at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.getPageForAutoPopulate(PRThreadImpl.java:550)
at com.pega.pegarules.data.internal.clipboard.PropertyDataPageWrapper.populateDataFromPage(PropertyDataPageWrapper.java:1145)
at com.pega.pegarules.data.internal.clipboard.PropertyDataPageWrapper.refresh(PropertyDataPageWrapper.java:940)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.attemptToOpenRuntimeKeyAssociation(ClipboardPropertyImpl.java:6306)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.checkAssociation(ClipboardPropertyImpl.java:6266)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getThis(ClipboardPropertyImpl.java:5107)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.getThis(ClipboardPropertyBase.java:1519)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.isVirtualProperty(ClipboardPropertyImpl.java:5725)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.resolveEmbeddedPages(PropertyReferenceImpl.java:1699)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.doGet(PropertyReferenceImpl.java:1320)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.get(PropertyReferenceImpl.java:787)
at com.pega.pegarules.session.internal.mgmt.Executable.setViaPropRef(Executable.java:9934)
at com.pega.pegarules.session.internal.mgmt.Executable.setViaPropRef(Executable.java:10010)
at com.pegarules.generated.activity.ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.step9_circum0(ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.java:1303)
at com.pegarules.generated.activity.ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.perform(ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.java:244)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10265)
at com.pegarules.generated.activity.ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.step21_circum0(ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.java:1952)
at com.pegarules.generated.activity.ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.perform(ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.java:414)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:721)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:602)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:884)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1192)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:930)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:829)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:617)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:991)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:532)
at java.lang.Thread.run(Thread.java:619)


Steps to Reproduce



Configure a soap service to use asynchronous mode.
Call an asynchronous SOAP based web service which eventually calls another activity with requires authentication checked.


Root Cause



The root cause of this problem is a defect in Pegasystems' code.  Changes to the authentication process omitted
the asynchronous mode case when a SOAP service that intended to not use authentication ends up calling a sub
activity that requires authentication.



Resolution



When authentication cannot be implemented then this issue is resolved through:
HFix-20515 Issues with ASYNC unauthenticated SOAP service invocation.

 

Published January 31, 2016 - Updated October 8, 2020

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