Support Article
Issues with ASYNC unauthenticated SOAP service invocation
SA-5246
Summary
You have an unauthenticated asynchronous SOAP service. At runtime it generates an error and fails to complete.
Error Messages
ERROR - Only authenticated client may start this activity: RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION PXRETRIEVEREPORTDATA #20140725T112827.598 GMT
com.pega.pegarules.pub.PRRuntimeException: Error: You lack access required to execute RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION PXRETRIEVEREPORTDATA #20140725T112827.598 GMT.
at com.pega.pegarules.session.internal.mgmt.Executable.updateStepStatusAndLog(Executable.java:787)
at com.pega.pegarules.session.internal.mgmt.Executable.activityProlog(Executable.java:719)
at com.pegarules.generated.activity.ra_action_pxretrievereportdata_f4e4aa367a33b0ea2d8ac061a41e5f7f.perform(ra_action_pxretrievereportdata_f4e4aa367a33b0ea2d8ac061a41e5f7f.java:52)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10265)
at com.pegarules.generated.activity.ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.step4_circum0(ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.java:370)
at com.pegarules.generated.activity.ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.perform(ra_action_pxcallretrievereportdata_9c739ffc341aed2bf86eff8a0cf822ea.java:123)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.runRule(DeclarativePageDirectoryImpl.java:1575)
at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.runLoadActivity(DeclarativePageDirectoryImpl.java:1114)
at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.loadAndReturnDeclarePage(DeclarativePageDirectoryImpl.java:776)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.loadAndReturnDeclarePage(ThreadPageDir.java:1528)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getRODeclarePage(ThreadPageDir.java:1085)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getOrLoadDeclarePage(ThreadPageDir.java:872)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getDirectPage(ThreadPageDir.java:786)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getDirectPage(ThreadPageDir.java:719)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getPageForAutoPopulate(ThreadPageDir.java:508)
at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.getPageForAutoPopulate(PRThreadImpl.java:550)
at com.pega.pegarules.data.internal.clipboard.PropertyDataPageWrapper.populateDataFromPage(PropertyDataPageWrapper.java:1145)
at com.pega.pegarules.data.internal.clipboard.PropertyDataPageWrapper.refresh(PropertyDataPageWrapper.java:940)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.attemptToOpenRuntimeKeyAssociation(ClipboardPropertyImpl.java:6306)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.checkAssociation(ClipboardPropertyImpl.java:6266)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getThis(ClipboardPropertyImpl.java:5107)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.getThis(ClipboardPropertyBase.java:1519)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.isVirtualProperty(ClipboardPropertyImpl.java:5725)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.resolveEmbeddedPages(PropertyReferenceImpl.java:1699)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.doGet(PropertyReferenceImpl.java:1320)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.get(PropertyReferenceImpl.java:787)
at com.pega.pegarules.session.internal.mgmt.Executable.setViaPropRef(Executable.java:9934)
at com.pega.pegarules.session.internal.mgmt.Executable.setViaPropRef(Executable.java:10010)
at com.pegarules.generated.activity.ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.step9_circum0(ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.java:1303)
at com.pegarules.generated.activity.ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.perform(ra_action_fmscreateclaimwo_0797aacade15286d9b4e22aada34a3bd.java:244)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10265)
at com.pegarules.generated.activity.ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.step21_circum0(ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.java:1952)
at com.pegarules.generated.activity.ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.perform(ra_action_createclaim_7b771c84cf9bea5311ad08ebffd9f147.java:414)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3275)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:721)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:602)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:884)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1192)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:930)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:829)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:617)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:991)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:532)
at java.lang.Thread.run(Thread.java:619)
Steps to Reproduce
Configure a soap service to use asynchronous mode.
Call an asynchronous SOAP based web service which eventually calls another activity with requires authentication checked.
Root Cause
The root cause of this problem is a defect in Pegasystems' code. Changes to the authentication process omitted
the asynchronous mode case when a SOAP service that intended to not use authentication ends up calling a sub
activity that requires authentication.
Resolution
When authentication cannot be implemented then this issue is resolved through:
HFix-20515 Issues with ASYNC unauthenticated SOAP service invocation.
Published January 31, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.