Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

JAWS cannot read value present in the first cell of report table

SA-28327

Summary



When a user opens any out of the box report from the Report menu in Case Manager portal(with JAWS in screen reader mode for the values to be read.), Focus goes to the first cell in the report table that contains an image, but nothing is being read to the end user. 



Error Messages



Not Applicable


Steps to Reproduce

  1. Open any out of the box report from the Report menu in case manager portal.
  2. Use JAWS in screen reader mode for the values to be read.
  3. Focus goes to the first cell in the report table that contains an image, but nothing is being read to the end user. 


Root Cause



A defect in Pegasystems’ code or rules
Tooltip was missing for the icons and so JAWS was not able to read anything.

Resolution



Apply HFix-29557

 

Suggest Edit

Published October 6, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us