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Support Article

JAWS does not read checkbox label



With JAWS active, when you navigate to a checkbox field, the label associated with the checkbox is not being read. JAWS says - "checkbox not checked".

Error Messages

Not Applicable

Steps to Reproduce

1. Open a screen with multiple checkboxes.
2. Run the JAWS screen reader.
3. Navigate through the checkboxes and pay attention to what JAWS reads.

Root Cause

pxCheckBox control is used in the scenario. It is expected that you configure the label of the checkbox to the left or the right of the checkbox for JAWS to read out the checkbox label when it arrives at the checkbox field. In customer's application, the label is above the checkbox. This will not work.


The explanation for this behavior is as follows:
Configure the label of the checkbox to the right or left of the checkbox.


Published January 31, 2016 - Updated October 8, 2020

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