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Support Article

JAWS tool does not read the Filter icon correctly



In the Customer Service application, on the Repeat grid headers, when a user tabs to the Filter icon, Job Access With Speech (JAWS) reads the icon as ‘Click to sort’ instead of ‘Click to filter’.

Error Messages

Not Applicable

Steps to Reproduce

Read a Repeat grid with a filter, in the Customer Service application, using JAWS.

Root Cause

A defect in Pegasystems’ code or rules. Appropriate roles and aria-label attributes for the Filter icon must be generated.


Apply HFix-35418

Published October 6, 2017 - Updated October 8, 2020

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