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Support Article

Jenkins call fails with an error on enabling Authentication



During auto deployment using Jenkins, the deployment is configured to invoke the prpcServiceUtils commands for Pega running on JBoss. On enabling the Authentication checkbox for the System Management Service Package, the Jenkins call fails with an error.
However, auto deployment works if the Authentication checkbox in the System Management Service Package is disabled (removed).

As per security requirement, the user cannot disable the Authentication checkbox in System Management service package.

Error Messages

HTTP/1.1 401 Unauthorized

Steps to Reproduce

Integrate Jenkins with prpcServiceUtils.

Root Cause

A third-party product issue.


Perform either of the following local-changes:
  • Add the proactive Authentication (if not added earlier)
  • Set the Authentication to false if it is true in the standalone.xml configuration file of the JBOSS EAP7 server.

    <servlet-container="default" proactive-authentication="false">

Published December 2, 2021

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