Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

JVM crashed after multiple thread dumps



One of the production Java Virtual Machines (JVMs) hung and crashed after multiple thread dumps (21 in total) throughout the day.

Error Messages

"WebContainer : 25" Id=500913 in RUNNABLE
BlockedCount : 59, BlockedTime : -1, WaitedCount : 318725, WaitedTime : -1
at java.util.HashMap.put(

Steps to Reproduce

There is no specific use case to replicate this issue.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-27359.

Published May 18, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us