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Support Article

Keyboard accessibility in collapsible sections does not work



Unable to expand/collapse the collapsible sections on pressing Spacebar/Enter key. Also, the expanded section closes on pressing tab.

Steps to Reproduce

1. Include collapsible sections inside the main section.
2. Include the main section in a flow action.
3. Add flow action in the workflow.
4. Run the flow.
5. Perform user actions (such as navigation and button click) through keyboard. Observe that you are unable to expand/collapse the collapsible sections on press of any key rather than with space/enter only (which is the expected behavior).

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


This issue is resolved by HFix-22916.

Published July 27, 2015 - Updated October 8, 2020

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