Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Korean characters are printed as invalid characters in PDF



Korean characters are converted to invalid characters while converting a document to PDF.

Error Messages

Not Applicable

Steps to Reproduce

  1. Set the pyFontsDirectory property to the Fonts directory path.
  2. Run the HTMLToPDF activity.

Root Cause

The font required for Korean characters is Batang. This font is missing in the user's system.


As a local-change, install Batang font in the Fonts directory.


Published October 15, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us