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Support Article

Launch local action does not work when clicked from link in grid



On configuring a link to launch a modal dialog and clicking the link, does not launch the modal dialog.

Error Messages

Error in Tracer:

"java.lang.IndexOutOfBoundsException: The Reference pyWorkPage.prop.list(2) is not valid"

Steps to Reproduce

  1. Configure a link on a grid column to run DataTransformation, Refresh-ThisSection, and launch local action.
  2. Open the case.
  3. Expand the grid layout to view subcases.
  4. Click the Comment link in the tree grid. Error displays.

Root Cause

A local action was configured on a grid that was bound to a read-only data page. The 'Disable work processing' was not checked in the local action setting. At runtime, the grid copied the row page to a new thread. Read-only data pages cannot be copied (even on threads). Hence, the exception at ProcessAction displayed.


Perform the following local-change: 

Modify the grid configuration as below,

Link actions > Run DataTransformationRefreshCurrentRow, and Open-Localaction with 'Disable work processing'.


Published February 27, 2019 - Updated December 2, 2021

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