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Support Article

Launching the DisputeSysAdmin portal distorts UI

SA-44471

Summary



Launching the DisputeSysAdmin portal distorts the UI and a few links do not work. This occurs when using the Smart Dispute Issuer (SDI) 7.21 Visa application.


Error Messages



ERROR - Missing stream key property pyStreamName com.pega.pegarules.pub.clipboard.InvalidParameterException: Missing stream key property pyStreamName


Steps to Reproduce



Include the out-of-the-box DisputeSysAdmin portal in the required Access Group and launch it.


Root Cause



A defect or configuration issue in the operating environment.

DisputeSysAdmin was designed only for Pega SDI 5 and 6.


Resolution



The DisputeSysAdmin is not supported from Pega SDI 7. For debugging, the Designer Studio must be used.


Published February 5, 2018 - Updated December 2, 2021

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