Support Article
Left panel in the Case Manager portal collapses on click
SA-59706
Summary
Left panel in the Case Manager portal collapses on click and unable to expand the screen back.
Error Messages
Not Applicable.
Steps to Reproduce
- Log in to the Case Manager portal
- In the Manager Portal Harness, that is, Harness : pyCaseManager7, in the left panel of the screen layout check the 'User resizable' check box
- Navigate to the Skin rule add the settings for Panel Seperator
- Click the Case Manager portal
Root Cause
A defect in Pegasystems’ code or rules. Scroll bar does not display when the side bar has large number of items.
Resolution
Perform the following local-change:
Add the below style script in UserWorkForm :
<style>
.screen-layout.screen-layout-header_left > .screen-layout-region-main {
overflow-y: hidden;
}
.screen-layout.screen-layout-header_left > aside.screen-layout-region-main > .screen-layout-region-content {
overflow-y: auto;
height:calc(100% - 10px) !important;
}
</style>
Published July 23, 2018 - Updated October 8, 2020
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