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Support Article

Local Action Failed to find Instance for non personal RSLH

SA-21362

Summary



Sporadic Failed to Find Instance errors are seen throughout the application.

Error Messages



Failed to find Instance for non personal RSLH.


Steps to Reproduce



Not Applicable


Root Cause



A defect or configuration issue in the operating environment
On the WebSphere application server where SiteMinder is used, if the
com.ibm.ws.webcontainer.enableMultiReadOfPostData custom property is not set to true, then it is possible for the body of the POST to get stripped before it reaches PRPC. This can result in sporadic errors of this kind being seen.

Resolution



Perform the following local-change to the operating environment:
Set the
com.ibm.ws.webcontainer.enableMultiReadOfPostData custom property to true.
Suggest Edit

Published April 19, 2017 - Updated October 8, 2020

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