Support Article
Localization issues in Pega 7.2
SA-22540
Summary
Localization is not working properly when locale is changed to German:
Calendar Control (calendar tab in case manager portal) is showing in 12 hour format for German language. German language default is 24 hour format.: Based on the locale the format of 24 hours or 12 hours should be applied but it is not working as expected.
Error Messages
Not applicable.
Steps to Reproduce
1. Install the German lanaguage pack.
2. Open the case manager portal by setting the operator locale as German.
3. Go to the calender tab. One can see that the time format is 12 hours which should be 24 hours as used in Germany.
Root Cause
A defect in Pegasystems’ code or rules
Resolution
Here’s the explanation for the reported behavior:
The format can be changed in pyCustomTimeFormat to 12/24hrs format.
Published April 27, 2016 - Updated October 8, 2020
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