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Support Article

Log files are filled with errors whenever user logs in



Null pointer exceptions in the log for every 60 seconds after successful operator login.

Error Messages

Problem encountered checking requestor H7E6984D5AB45F0C28BE222A87C50AB4D for timeout 

Steps to Reproduce

Log into application node.

Root Cause

A Readonly Datapage is getting loaded once an operator logs into the application. This Datapage page is getting passivated.


Apply HFix-27610 to resolve the issue.

Published August 8, 2016 - Updated October 8, 2020

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