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Support Article

Log-License-Usage-Hourly.csv contains no records on running UVU

SA-95977

Summary


 

Log-License-Usage-Hourly.csv contains no records when user runs Usage Validation Utility (UVU) Pega usage download.


Error Messages


 

Not Applicable

 

Steps to Reproduce

  1. Launch the UVU portal
  2. Download a date range
  3. Select All data or Hourly usage


Root Cause



A Javascript bug is present in Pega 8.2. It fails to fetch Start or End dates due to the presence of an extra 0.

Resolution



This issue was reported as a bug to be remediated in Pega 8.2.4, Pega 8.3 and Pega 8.4 patch releases.


 
Suggest Edit

Published December 18, 2019 - Updated December 2, 2021

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