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Support Article

LogOff HTTP/1.1" 401 in iPlanet access logs

SA-9317

Summary



After logging off from PRPC application, you are unable to log back in until you close and reopen the browser (IE). This occurs intermittently. 

Error Messages



STANDARD?pyActivity=Code-Security.LogOff HTTP/1.1" 401 1468 4970

Steps to Reproduce



1. Log in to application
2. Sign off and log in again.


Root Cause

  • When utilizing the PRServletContainerAuth, you rely on Weblogic Authentication to log in to PRPC and manage the session timeout. This works correctly.
  • You log off and get a 200 reponse, but AJAX initated pyDeleteDocumentPg intermittently comes after logoff and gets a 401 error.

Resolution



When utilizing the PRServletContainerAuth, you rely on Weblogic Authentication to log into PRPC. 
Thus it appears that the HTTP 401 is thrown after the 90 minutes, due to the below setting:

<session-config>
<session-timeout>90</session-timeout>
</session-config>


To adress the scenario where you log off and get a 200 reponse, but AJAX initated pyDeleteDocumentPg intermittently comes after logoff and gets a 401, install HFix-21555 to prevent the pyDeleteDocumentPg from firing when the user is logging off the system.

Published June 12, 2015 - Updated October 8, 2020

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