Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Logoff screen is misaligned in the UI



After log off, in the log off screen, the username and the password icons are misaligned in the UI. The login screen moves up and 'Pega 7' displays on the header.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to the Pega application.
  2. Click Log off.

Root Cause

A defect in Pegasystems’ code or rules. The UI is misaligned due to only upgrading the platform.


Perform the following local-change:

Update the Customer Service application.

Published April 12, 2019 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us