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Support Article

Long text is cropped in the generated PDF

SA-89885

Summary



In the Rich Text Editor (RTE) control, on entering large text, the text is cropped in the PDF that is generated from the Print Screen.


Error Messages



Not Applicable


Steps to Reproduce

  1. Enter a long text in the RTE.
  2. Save the page.
  3. Click Print Details.
  4. Save the print summary as a PDF. In the generated PDF, the text is cropped.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Update to Pega Platform 8.2.3.
Suggest Edit

Published December 2, 2021

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