Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Low performance of Export to PDF on report definition



Export to PDF on a report definition takes more than two minutes. Unable to export results to a PDF file if the report fetches more than 20 records while running a report definition. Results do not display. 

Error Messages

Not Applicable    

Steps to Reproduce

  1. Run a report definition
  2. Click Actions
  3. Use Export to PDF to export results to a PDF file

Root Cause

A defect in Pegasystems’ code or rules.


  1. Apply HFix-47820
  2. Import pd4ml3100.PRPC.1.jar provided by the Global Customer Support
Suggest Edit

Published January 10, 2019 - Updated October 8, 2020

Did you find this content helpful? Yes No

100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us