Support Article
Madatory check is not working in Rich Text Editor control
SA-20650
Summary
Mandatory field validation is triggered on client side but 'X' symbol is not appearing for RTE control.
Error Messages
Not applicable
Steps to Reproduce
Step 1 : Create a section and add RTE Control. Check the required field check box.
Step 2: Submit the form without entering value for RTE.
Root Cause
A defect in Pegasystems’ code or rules.
The issue is side effect of a Hfix given only in 6.2 sp2. There is code in createErrorMarker function of pega_validators js to set left style on icon error by taking it from the control. As in case of RTE the element will be a hidden textarea with left -9999, It causes the icon to disappear.
Resolution
1. The changes in Hotfix-26303 were made by skipping adding left style to the RTE's error icon in createErrorMarker function in PEGA_VALIDATORS js.
2. Additionally the following local change also resolved the issue:
Work around is to always give the RTE's error icon a left of 0px.
Add the following style to UserWorkForm:
<style>
#yahoo-com .iconError{
left:0px !important;
}
</style>
Published March 16, 2016 - Updated October 8, 2020
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