Support Article
Manage Change link does not appear in Case Manager of FSIF
SA-20576
Summary
"Manage Change" option is unavailable in pyCaseManagerLinks rule of FSIF.
FSIF:
PRPC:
Error Messages
Not Applicable
Steps to Reproduce
1. Install Pega 7.1.8
2. Install FSIF 7.12
3. Log in to Case Manager Portal. "Manage Change" link does not display on the left hand menu in the portal.
Root Cause
This is an available rule. The pyCaseManagerLinks rule has to be saved from base PRPC (Pega-EndUserUI:07-10-17) to the application ruleset.
Resolution
Perform a Save As of the pyCaseManagerLinks rule from base PRPC(Pega-EndUserUI:07-10-17) to your application ruleset.
Published March 7, 2016 - Updated October 8, 2020
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