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Support Article

Manage Change link does not appear in Case Manager of FSIF

SA-20576

Summary



"Manage Change" option is unavailable in pyCaseManagerLinks rule of FSIF.

FSIF:

PRPC:


Error Messages



Not Applicable


Steps to Reproduce



1. Install Pega 7.1.8
2. Install FSIF 7.12
3. Log in to Case Manager Portal. "Manage Change" link does not display on the left hand menu in the portal.


Root Cause



This is an available rule. The pyCaseManagerLinks rule has to be saved from base PRPC (Pega-EndUserUI:07-10-17) to the application ruleset.

Resolution



Perform a Save As of the pyCaseManagerLinks rule from base PRPC(Pega-EndUserUI:07-10-17) to your application ruleset.
Suggest Edit

Published March 7, 2016 - Updated October 8, 2020

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