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Support Article

Manage Change link does not appear in Case Manager of FSIF



"Manage Change" option is unavailable in pyCaseManagerLinks rule of FSIF.



Error Messages

Not Applicable

Steps to Reproduce

1. Install Pega 7.1.8
2. Install FSIF 7.12
3. Log in to Case Manager Portal. "Manage Change" link does not display on the left hand menu in the portal.

Root Cause

This is an available rule. The pyCaseManagerLinks rule has to be saved from base PRPC (Pega-EndUserUI:07-10-17) to the application ruleset.


Perform a Save As of the pyCaseManagerLinks rule from base PRPC(Pega-EndUserUI:07-10-17) to your application ruleset.

Published March 7, 2016 - Updated October 8, 2020

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