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Support Article

Message ID is not captured in Service MQ header



Service MQ rule with a Message ID (MsgID) header was configured. The message ID is set correctly when testing or simulating the service. The log message is added for the clipboard property that corresponds to this field in service activity. The value is missing.

Error Messages

Not Applicable

Steps to Reproduce

1. Add MsgID in the request header for Service MQ.
2. Put it into a clipboard property.
3. Add log message for that clipboard property in service activity.
4. Run MQ listener that calls this service activity.

Root Cause

The Service MQ did not pass the MsgID as a parameter visible to the activity.


Include param.messageID in Map to key section to pass MsgID as a parameter visible to the activity.

Published April 13, 2016 - Updated October 8, 2020

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