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Support Article

Minimized window maximizes automatically in IE browser

SA-56881

Summary



A section is configured to autorefresh every 30 seconds. In the Internet Explorer browser, on minimizing the window, it maximizes automatically.


Error Messages



Not Applicable


Steps to Reproduce

  1. Log in to the Pega application in the Internet Explorer.
  2. Configure the section to autorefresh every 30 seconds.
  3. Minimize the window.


Root Cause



A defect in Pegasystems’ code or  rules.


Resolution

  1. Apply HFix-43727
  2. Apply the following change in the UserWorkForm:

    <script> 
    pega.u.d.disableFocusInIE = true; 
    </script>

 

Suggest Edit

Published September 18, 2018 - Updated October 8, 2020

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