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Support Article

Mismatch of data in database compared to clipboard

SA-41625

Summary



Occasionally, the report data on the clipboard mismatches what is in the database.


Error Messages



Not Applicable


Steps to Reproduce



Populate a node-level data page from a report definition.


Root Cause



Due to threads being allowed to interrupt each other, if a second thread interrupts one that is populating a data page from a report definition, the results on the page will be unpredictable.

Resolution



Instead of populating the data page directly from the report definition, run the report from an activity and copy the results to the data page. This is described more in support article SA-35802.

Suggest Edit

Published August 26, 2017 - Updated October 8, 2020

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