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Support Article

Mismatch of data in database compared to clipboard



Occasionally, the report data on the clipboard mismatches what is in the database.

Error Messages

Not Applicable

Steps to Reproduce

Populate a node-level data page from a report definition.

Root Cause

Due to threads being allowed to interrupt each other, if a second thread interrupts one that is populating a data page from a report definition, the results on the page will be unpredictable.


Instead of populating the data page directly from the report definition, run the report from an activity and copy the results to the data page. This is described more in support article SA-35802.

Published August 26, 2017 - Updated October 8, 2020

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