Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Missing script for installation of Healthcare Claims 7.11

SA-8660

Summary



You are trying to install the Healthcare Claims Workstation + Framework.  The documentation instructs:

Before You Import the Application Bundle
1. Import the HCIF patches in the\HCIF_Patches folder.
    Refer to the README.txt in the folder for the order of import.
2. Run the CWS_FileDir.bat batch file in the \Resources folder on the host machine where the application
    is being installed.
    This creates the folder structure necessary for the listeners. Refer to the README.txt in the folder for
    more details.

There is no *.sh script file to run it on a Linux box.


Error Messages



Not Applicable

Steps to Reproduce



Media file does not have the *.sh file to create the folder in a Linux environment.

Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. The framework does not have the script and instructions for use with Linux.

Resolution



1. Create a directory on the Linux system with read and write permissions.
2. Update the File Listener rule Claims Workstation File Listener - CWSListener.
3. Set the Listener Properties source location to the path of the new directory.

 
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us