Support Article
Missing script for installation of Healthcare Claims 7.11
SA-8660
Summary
You are trying to install the Healthcare Claims Workstation + Framework. The documentation instructs:
Before You Import the Application Bundle
1. Import the HCIF patches in the\HCIF_Patches folder.
Refer to the README.txt in the folder for the order of import.
2. Run the CWS_FileDir.bat batch file in the \Resources folder on the host machine where the application
is being installed.
This creates the folder structure necessary for the listeners. Refer to the README.txt in the folder for
more details.
There is no *.sh script file to run it on a Linux box.
Error Messages
Not Applicable
Steps to Reproduce
Media file does not have the *.sh file to create the folder in a Linux environment.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules. The framework does not have the script and instructions for use with Linux.
Resolution
1. Create a directory on the Linux system with read and write permissions.
2. Update the File Listener rule Claims Workstation File Listener - CWSListener.
3. Set the Listener Properties source location to the path of the new directory.
Published January 31, 2016 - Updated October 8, 2020
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