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Support Article

Mixed Content Exception in Firefox while using HTTPS

SA-17018

Summary



While accessing Pega application within a portal in Firefox, it throws an error when passing through F5 load balancers with SSL encryption offload. 

Pega env setup:
Browser -> https -> F5 --> http --> Pega


 

Error Messages



Steps to Reproduce

  1. Set up the env  - Browser -> https -> F5 --> http --> Pega
  2. Access pega application


Root Cause



A defect or configuration issue in the operating environment 

Resolution



User setup the reverse proxy as per below pdn article to resolve the issue

https://pdn.pega.com/deployment/how-to-configure-a-reverse-proxy-server

Published January 31, 2016 - Updated October 8, 2020

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