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Support Article

Mobile application does not load on Android 4.4.4

SA-46928

Summary



Mobile application does not load on Android 4.4.4.


Error Messages



Not Applicable


Steps to Reproduce

  1. Build an Android mobile application on Pega 7.3.
  2. Download and install the application on an Android 4.4.4 mobile device.


Root Cause



A third-party product issue.
  • Bug on Android 4.0-4.4 failed the SSL handshake to the server.
  • Regression was introduced by switching from okhttp2 to okhttp3 library in the Hybrid Client.

Resolution

  • Apply HFix-38814.
  • Rebuild mobile application only.

Suggest Edit

Published March 20, 2018 - Updated October 8, 2020

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