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Mobile application does not load on Android 4.4.4



Mobile application does not load on Android 4.4.4.

Error Messages

Not Applicable

Steps to Reproduce

  1. Build an Android mobile application on Pega 7.3.
  2. Download and install the application on an Android 4.4.4 mobile device.

Root Cause

A third-party product issue.
  • Bug on Android 4.0-4.4 failed the SSL handshake to the server.
  • Regression was introduced by switching from okhttp2 to okhttp3 library in the Hybrid Client.


  • Apply HFix-38814.
  • Rebuild mobile application only.

Published March 20, 2018 - Updated October 8, 2020

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