Support Article
Mobile application does not load on Android 4.4.4
SA-46928
Summary
Mobile application does not load on Android 4.4.4.
Error Messages
Not Applicable
Steps to Reproduce
- Build an Android mobile application on Pega 7.3.
- Download and install the application on an Android 4.4.4 mobile device.
Root Cause
A third-party product issue.
- Bug on Android 4.0-4.4 failed the SSL handshake to the server.
- Regression was introduced by switching from okhttp2 to okhttp3 library in the Hybrid Client.
Resolution
- Apply HFix-38814.
- Rebuild mobile application only.
Published March 20, 2018 - Updated October 8, 2020
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