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Support Article

Mobile offline synch regarding D_pzActions/D_pzChannels

SA-49528

Summary



A large amount of processing has been introduced in relation to D_pzChannels, may be related to channels functionality.

With tracer enabled several thousand extra steps are added related to channels and invoked report definitions.


Error Messages



Capture trace and look for D_pzChannels


Steps to Reproduce



Perform offline synchronization.


Root Cause



A defect in Pegasystems’ code or rules

Resolution



Note: Avoid invocation of D_pzChannels data page when new work object is created.

Apply existing HFix-35720.

Suggest Edit

Published February 6, 2018 - Updated October 8, 2020

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