Support Article
Modal dialog does not appear in the full screen mode
SA-43390
Summary
Modal dialog does not appear in the full screen mode, in the mobile landscape mode.
Error Messages
Not Applicable
Steps to Reproduce
- Add a ‘+’ icon and configure Open Flow in the modal dialog
- Log in to the mobile application
- Click the ‘+’ icon on the screen.
- Observe the modal dialog screen (portrait mode displays correctly)
- Rotate the mobile and observe the screen width
Root Cause
A software use or operation error:
The Flow in Modal Dialog was used which did not include ‘Show as Full Screen’ in mobile option.
Landscape Mode:
Portrait Mode:
Resolution
Perform the following local-change:
Use the Launch Local Action and check the ‘Full screen in Mobile Device’ option.
Published September 24, 2017 - Updated October 8, 2020
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