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Support Article

Modal dialog does not appear in the full screen mode



Modal dialog does not appear in the full screen mode, in the mobile landscape mode.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add a ‘+’ icon and configure Open Flow in the modal dialog
  2. Log in to the mobile application
  3. Click the ‘+’ icon on the screen.
  4. Observe the modal dialog screen (portrait mode displays correctly)
  5. Rotate the mobile and observe the screen width

Root Cause

A software use or operation error:

The Flow in Modal Dialog was used which did not include ‘Show as Full Screen’ in mobile option.

Landscape Mode:

Portrait Mode:


Perform the following local-change:

Use the Launch Local Action and check the ‘Full screen in Mobile Device’ option.

Published September 24, 2017 - Updated October 8, 2020

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