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Support Article

Modal dialog does not appear in the full screen mode

SA-43390

Summary



Modal dialog does not appear in the full screen mode, in the mobile landscape mode.


Error Messages

Not Applicable


Steps to Reproduce

  1. Add a ‘+’ icon and configure Open Flow in the modal dialog
  2. Log in to the mobile application
  3. Click the ‘+’ icon on the screen.
  4. Observe the modal dialog screen (portrait mode displays correctly)
  5. Rotate the mobile and observe the screen width

Root Cause

A software use or operation error:

The Flow in Modal Dialog was used which did not include ‘Show as Full Screen’ in mobile option.

Landscape Mode:



Portrait Mode:




Resolution



Perform the following local-change:

Use the Launch Local Action and check the ‘Full screen in Mobile Device’ option.



Suggest Edit

Published September 24, 2017 - Updated October 8, 2020

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