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Support Article

Modal window displays truncated with no horizontal scroll



On click of the Add item link in the grid opens a modal window.
The modal window displays truncated and the horizontal scroll does not display.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Add a grid with Master Detail in the Modal Dialog Flow Action configuration
  2. Add a link with action as 'Add Item' in bottom action area of the grid
  3. Add another grid with 15 columns in the Modal Dialog Flow Action section
  4. Run the case and click the Add Item link

Root Cause

A defect in Pegasystems’ code or rules. 
On click of the Add item link, the modal dialog is opened with custom modal format defined in the Skin rule. The custom modal format has style defined as Margin:10p
x in the Modal Box tab.


Perform the following local-change: 

Remove the style Margin:10px from the custom modal format in Skin rule.


Published January 4, 2019 - Updated October 8, 2020

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