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Support Article

Model Dialog Window position not in sync with screen



Model Dialog Window position not in sync with screen with Pega 7.2.2.

It is placing in middle of the screen once user starts loading it from link.

Error Messages

Not Applicable

Steps to Reproduce

1. Arrange a link.
2. Load the Model window from the link.

Root Cause

An issue in the custom application code or rules, custom CSS files were not added in the upgraded environment.

This issue occured once only and no network/fiddler trace was available. Thus exact root cause couldn't identified.


Add the custom CSS from the lower environment to the upgraded environment.

Published February 20, 2017 - Updated October 8, 2020

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