More than 60 seconds is required to load 1000 articles
As the number of articles in a category increases, the time taken to load articles increases significantly. In the tested scenario, more than 60 seconds is required to load 1000 articles of a category with Pagination enabled.
Steps to Reproduce
- Log in to Pega Knowledge as kmsysadmin
- Create a new category
- Upload 1000 articles to the category using the import content feature
- Publish the articles
- Preview Classic help site
- Click the new category created in step 1
- Preview Tiles help site. Screen loads after a significant amount of time after the action is performed in step 3 and step 4
A defect in Pegasystems’ code or rules.
Published December 2, 2021
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