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Support Article

MS Edge pastes Excel data as image and formatted text in RTE

SA-105835

Summary



When pasting cell data copied from Microsoft Excel to a Rich Text Editor using Microsoft Edge, the data is pasted as both an image and formatted text.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open a section with a Rich Text Editor in the application.
  2. Copy data from an existing Microsoft Excel document.
  3. Paste the data to the Rich Text Editor. The data is pasted twice, once as an image and the second time as text.


Root Cause



A defect in Pegasystems’ code or rules.
Changes were made to the pasteHandler in the pzpega_ckeditor_extras file such that checks are made to determine the type of data that is pasted from the Clipboard.



Resolution



This feature is implemented in Pega Platform 8.1.8.

Published June 2, 2020 - Updated December 2, 2021

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