Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

MS Edge pastes Excel data as image and formatted text in RTE



When pasting cell data copied from Microsoft Excel to a Rich Text Editor using Microsoft Edge, the data is pasted as both an image and formatted text.

Error Messages

Not Applicable

Steps to Reproduce

  1. Open a section with a Rich Text Editor in the application.
  2. Copy data from an existing Microsoft Excel document.
  3. Paste the data to the Rich Text Editor. The data is pasted twice, once as an image and the second time as text.

Root Cause

A defect in Pegasystems’ code or rules.
Changes were made to the pasteHandler in the pzpega_ckeditor_extras file such that checks are made to determine the type of data that is pasted from the Clipboard.


This feature is implemented in Pega Platform 8.1.8.

Published June 2, 2020 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us