Support Article
MS Visio 2010 does not work with PRPC 6.2
SA-24952
Summary
Unable to edit flow in Visio.
Error Messages
Could not load some objects as they are not available in this machine
Steps to Reproduce
- Import the attached generic XML Pega flow file using Import file from file wizard.
- Create a flow using this wizard.
- Open the flow after the wizard creates the flow.
- Navigate to Visio view mode, and click Edit externally using Visio option.
Root Cause
64-bit Microsoft Office 2010 caused the issue. Refer to the support guide given below:
https://pdn.pega.com/documents/platform-support-guide-prpc-5x-and-6x
Resolution
Install 32-bit Microsoft Office 2010.
Published July 8, 2016 - Updated October 8, 2020
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