Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

MS Visio 2010 does not work with PRPC 6.2



Unable to edit flow in Visio.

Error Messages

Could not load some objects as they are not available in this machine

Steps to Reproduce

  1. Import the attached generic XML Pega flow file using Import file from file wizard.
  2. Create a flow using this wizard.
  3. Open the flow after the wizard creates the flow.
  4. Navigate to Visio view mode, and click Edit externally using Visio option.

Root Cause

64-bit Microsoft Office 2010 caused the issue. Refer to the support guide given below:


Install 32-bit Microsoft Office 2010.

Published July 8, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us