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Support Article

Multi select control does not work with Clipboard page



Clipboard page is provided as the source to a multi-select control whose values change based on another. Dropdown values in a multi-select control are inconsistent despite a section refresh. This works correctly when the source for the multi-select control is a data page.

Error Messages

Not Applicable

Steps to Reproduce

  1. Build a dropdown and a multi-select control in a section.
  2. Provide the Clipboard page as the source to the multi-select control.
  3. Build the above Clipboard page onChange of the first dropdown value and refresh the section.
  4. On every refresh, select the multi-select dropdown. Updated list of options are displayed only once and for all subsequent clicks on the multi select, results are displayed from the first selection list.

Root Cause

A defect in Pegasystems’ code or rules.
Caching issue in PZPEGA_CONTROL_MULTISELECT.js file.


Apply HFix-47846.


Published December 26, 2018 - Updated December 2, 2021

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