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Support Article

Need to Double click on cancel Button to close the work object

SA-3762

Summary



You find the out of the box discard and cancel modal window does not close on single click. Double clicking the button successfully closes the modal.

 

Steps to Reproduce

  1. Open a work object and fill up few fields.
  2. Click on Cancel button. A popup appears with Discard and Cancel Button.
  3. Click on Cancel button. Again the same pop up comes.

Root Cause



The root cause of this problem is a defect in Pegasystems.



Resolution



This issue is scheduled to be resolved Pega 7.1.8.

Published January 31, 2016 - Updated October 8, 2020

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