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Support Article

Need to reset last update date for BIX extract

SA-9656

Summary



While attempting to set up BIX you are receiving duplicate work objects from a previous extract.
​You have updated your extract rule and run a full extract, and now have a number of duplicate work objects.
 

Resolution



The explanation for this behavior is as follows:
The pyLastUpdate column in the pr_extract_time table tracks the last update time for BIX extraction. No special permissions are required to run a SQL query against this property.
Under special circumstances you may want to change the value of the pyLastUpdate column, and this can be done using direct SQL.
This property is automatically updated after each run of BIX. Always take a backup of the data that you are changing before making modification.

Published July 7, 2015 - Updated October 8, 2020

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