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Negated When rule inside When rule not found by rule resolution

SA-11

Summary


A When rule negated as '![When rule name]' is referenced inside another When rule. This generates the below error when run.


Error Messages



"Looking for instance Rule-Message FAILED TO FIND A 'RULE-OBJ-WHEN' WITH THE NAME '!ISCOMMODITYCODEEMPTY' THAT APPLIES TO 'YOURRULE-FW-GSMFW-WORK-AWARD'; NO RULES WITH THIS NAME WERE FOUND IN THE RULEBASE. in the Rule Resolution cache"


Steps to Reproduce

  1. Call a When rule in the visible When condition of a layout
  2. Inside the top When rule, reference another negated When rule (!<when rule name>)

Root Cause



The Condition "Rule [When record] evaluates to true" expects [When record] to be an actual When rule from the smart prompt.


Resolution



Replace Rule condition with actual expression.
Suggest Edit

Published February 15, 2016 - Updated October 8, 2020

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